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Details determine success or failure, attitude determines height, and no matter what industry you are in, you cannot ignore the service aspect! The efficiency of dealers in handling customer complaints demonstrates their customer service efficiency and attitude, and indirectly reflects the degree of importance they attach to customer complaints. Next, let's take a look together2023year3Monthly dealer complaint red list.
2023year3monthFX110The Rights Protection Center has received a total of complaint posts668The complaints mainly focus on issues such as malicious control of leverage positions on the platform, abnormal system price differences, losses caused by forced liquidation, huge sliding points, unjustified deduction of funds, account lockdowns, inability to withdraw funds, proxy orders, and platform services. Currently, a total of funds have been recovered924.23Ten thousand yuan.
3In the monthly dealer complaint red list, the total number of traders on the list is10Home, this10The efficiency of actively handling complaints from all dealers is100%, of whichNCEAustralian Union, YihuiEightcap、DBG MarketsDunboExness、FXTMFive traders from Futuo have been listed consecutively, accounting for50%! There are also traders on the listAUS Global、Ec Markets、PU Prime、CWG MARKETS、Doo PrimeDepu Capital.
FX110I would like to remind all investors that if there is any suspected platform violation or inability to withdraw funds during the trading process, please keep relevant evidence such as trading or chat records while negotiating with the platformFX110Submit complaints and protect rights online. We will act as a third party to protect everyone's rights for free, assist in communication and handling with the platform, or translate email complaints to regulatory authorities!