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Details determine success or failure, attitude determines height, and no matter what industry you are in, you cannot ignore the service aspect! The efficiency of dealers in handling customer complaints demonstrates their customer service efficiency and attitude, and indirectly reflects the degree of importance they attach to customer complaints. Next, let's take a look together2023year2Monthly dealer complaint red list.
2023year2monthFX110The Rights Protection Center has received a total of complaint posts570起,投诉问题主要集中在平台恶意滑点爆仓、无法出金、禁封账户、无法平仓、无故扣除盈利、出金延迟到账等问题,目前共追回资金1002.5Ten thousand yuan.
2In the monthly dealer complaint red list, the total number of traders on the list is10Home, this10The efficiency of actively handling complaints from all dealers is100%, of whichFXTM富拓、Tickmill、IC Markets这三家交易商为连续上榜。上榜的交易商还有Exness、NCEAustralian Union, YihuiEightcap、AximTrade、TMGM、DBG MarketsDunboMohicans Markets。
FX110I would like to remind all investors that if there is any suspected platform violation or inability to withdraw funds during the trading process, please keep relevant evidence such as trading or chat records while negotiating with the platformFX110Submit complaints and protect rights online. We will act as a third party to protect everyone's rights for free, assist in communication and handling with the platform, or translate email complaints to regulatory authorities!