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What will happen to my funds if the bank that deposited them goes bankrupt?

IC Markets Hold customer funds in independent customer trust accounts of multiple top international banks. We diversify our clients' funds across multiple banks to reduce counterparty risk for any one bank.
IC Markets How do I use my personal information?

We may collect your personal information from time to time to further investigate your situation, including conducting identity checks to meet our legal and regulatory obligations and combating fraud.We will not sell your personal information to any third party for marketing purposes. oursPrivacypolicyDetailed instructions on how we handle your personal information.
Is my personal information and bank card information secure?

Yes, we attach great importance to customer privacy and have established policies and procedures to protect the information we request from customers. Please refer to our website'sPrivacy PolicyPage.
Standard Accounts andRaw SpreadWhat is the difference between accounts?
IC Markets There are two types of accounts, standard accounts andRaw SpreadAccount. IC MarketsNo commission will be charged to the standard account, but the difference will be marked as higher than the interbank exchange rate received by our liquidity provider1Points. IC Markets Raw SpreadThe account displays the original interbank price difference received from our quotation provider, on which we charge a standard handling fee of3.5dollar.
What is the minimum capital required to open a real trading account?

IC Markets Allow customers to open accounts as low as200An account in US dollars or equivalent currency.
IC Markets What is the range of leverage provided?
IC Markets GlobalProvided from1:1reach1:1000Flexible lever selection. You can change the leverage ratio ratio of the trading account through your account management area.
I canIC MarketsDo you have multiple trading accounts?
IC Markets Allow you to open multiple trading accounts and open other accounts through the customer section.
IC MarketsWhat is the opening and closing time?
IC Markets The opening and closing times are:？
Opening time:00：01 MetaTrader 4/5Server time (Monday)
deadline:23：57 MetaTrader 4/5Server time (Friday)

Please note that the timing of certain tools may vary, and all transaction times can be found in our product specifications.
IC Markets When does the contract extension occur?

IC Markets Contract extension occurs duringMetaTrader 4/5Server time00:00。
IC Markets ofGMTWhat is the time?
In order to align the daily chart candle with the New York closing (afternoon Eastern Time)5Point) alignment,IC MarketsThe server time and chart are valid at daylight saving timeGMT + 2orGMT + 3。
The following table provides an overview of the changes in server time dates to reflect daylight saving time each year.
Annual Daylight Saving Time Start Date Daylight Saving Time End Date:2018year11month11day
2019year11month3day

Summer time starts in the early morning2Point at3On the second Sunday of the month, on11Early morning on the first Sunday of the month2Click to end.
What is the trading time for gold and silver?
gold (XAUUSD) The transaction time is:
Opening time:01:02 MetaTrader 4/5 Server time
Closing time:23:57 MetaTrader 4/5 Server time

silver (XAGUSD) The transaction time is:
Opening time:01:00 MetaTrader 4/5 Server time

Closing time:23:59(Friday 23:57）MetaTrader 4/5 Server time
IC Markets Do you provide any relevant teaching and training?

IC Markets We provide a wide range of online education, and we also regularly hold educational webinars on various topics.
IC Markets What other trading tools are available?

IC Markets We also offer differential contracts for precious metals, commodities, indices, futures, stocks, and bonds.
How long does it take to reach my trading account after depositing funds?
Credit Card,Paypal，NetellerandSkrillThe online deposit method will immediately appear in your trading account.

Domestic wire transfers andBpayIt usually takes one to two working days. For international bank transfers, a maximum of three to five working days is allowed.
How to withdraw funds?

Please submit your withdrawal request through your customer section. at noonAEST / AEDTnoon12:00All withdrawals received previously will be processed on the same working day.

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