FAQ classification
All questions
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How to useFxProMobile program onWalletElectronic wallet and transaction account transfer?
Transfer funds between your accounts (For example, your FxPro WalletTransfer between wallet and trading account) The steps are as follows:
Login to mobile program
Select“Wallet”The 'Transfer' button on the cushion wallet
Select transfer out and transfer in accounts
Select transfer amount
click Transfer
YourFxPro WalletThe transfer between the electronic wallet and the transaction account is instantaneous..
When from yourWalletWhen the electronic wallet is transferred to a trading account with different currency units, the funds will be converted using the current market exchange rate and displayed before you confirm the transfer.
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How to useFxPro AppMobile program payment?
useFxPro WalletThe steps for cashing out an electronic wallet are as follows:
Sign inFxProMobile program
Click“WalletThe "Cash Out" of Electronic Wallets
Indicate the payment amount
Choose the payment method
Click on 'Cash Out'
For some payment methods, you may also need to operate according to the display on the screen.
Our finance department will receive your application and process it within one working day. If your withdrawal was made during the initial deposit6If you apply within a month, the order of payment will be credit cards,SkrillAfter all deposits are processed using the above methods, you can use bank wire transfer or other methods you have previously deposited funds to withdraw the funds..
Please note that funds need to be in your electronic wallet to apply for withdrawal. If your funds are in a trading account, please transfer them toWalletIn the electronic wallet, then apply for a deposit.
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I can access it fromFxPro App Do you want to open an account and how to do so?
useFxPro Customer backend mobile program, you can set upFxProDifferent platforms(MetaTrader 4, MetaTrader 5, cTrader etc.)Your account.
The steps are: click the "Account button" on the toolbar, and then click "Create New Account" on the page card.
Then select the account type, leverage, and base currency unit, and click Create,.
Refresh the page to see your trading account on the card on the page. Once activated, you can directly access it from theFxProRecharge or transfer the wallet to your trading account.
If you have not yet installed a mobile platform or have already uninstalled it, you will be prompted to download it in your account type
You can also perform the following operations: change the leverage, reset the password, view the balance, deposit, or copy the trading account (by clicking on the "account" icon).
Please note that each customer can open up to 5 real accounts.
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How to useFxProList of trading products in the user's backend mobile program?
Welcome to useFxPro appMobile program login to yourFxPro EDGE CFDAccount orMT4/MT5Account transaction
You can also create new real or simulated additional accounts. Simply click on 'Transaction', select account type, leverage, and base currency, and click on 'Create'.
stayFxPro AppMobile programs andMT4Obtain the same login details from.
In the "Quotation" column, there are the most popular trading products sorted by your transaction. Click on 'Search for Trading Products' You can find the product you want. You can create a view list that only displays your favorite trading products.
In "History", you can sort completed transactions in chronological order and view their detailed information.
By clicking on each product, you can see the actual price fluctuations.
choice8Available time-sharing charts, chart types, and other real-time market buying and selling prices.
Each product displays including current purchases-For selling quotes, you can set the chart to full screen mode, change its type, and time sharing chart.
You can also scroll down to find the main product details(Located below the chart):Spread type, contract size, overnight interest, etc. There are also some transaction plugins:Ratio of sellers to buyers(FxProcustomer), as well as the high and low points of the day's prices.
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How do I use itFxPro AppOpen an order with a mobile program?
Welcome to use it directlyFxPro appMobile program login to yourFxPro EDGE CFD Price difference contract account orFxPro MT4Account transactions.
In the 'Quotation' column, display the products you have traded the most recently and sort them according to your transactions. Using the 'Search for Trading Products' column, you can find the required assets. Each asset category card includes current purchases-Selling quotation. Click the button to trade.
Before opening a position, you can set the stop loss and stop profit levels and set the order position (after placing an order, you can also edit or change these values).
In the same window, you can expand the chart to full screen mode by clicking the arrow.
When opening a position, you can choose to execute in the market and set order placement, buy limit, sell limit, buy stop loss, and sell stop loss. After you make your choice(For example, market orders, buying price limits, etc.) Set stop loss and stop profit levels, indicating the deadline and the price after the order is triggered. Then click on 'Place Order'.
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How to useFxPro AppMove the program to close the bin?
You can select the order you want to close in the "Trading" option and manually close the position. When closing the position, you will see a confirmation message stating that the order has been placedVWAPClose. When the transaction reaches the stop loss or stop profit limit you set, or reaches the stop loss level of the account, the position will automatically close.
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Where can I display my account balance, margin, available margin, and net worth?
You can find information about your account balance, margin, available margin, and net worth above the trading button.
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How to set reminders for economic news events?
The integrated economic calendar allows you to continuously receive the latest news and data releases. In the calendar, you can easily set push reminders by clicking the button next to the event you are interested in.
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Crosshair tool
You can use the crosshair tool by long pressing on the chart, selecting full screen mode or operating from the product list. After the crosshair tool appears, you can move it to any position on the chart. The time and date will be onXAxis display, price will be displayed onYThe specific level display of the axis.
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How to add transaction volume to a chart?
In full screen chart mode, trading volume indicators can be enabled or disabled by clicking on the bar chart icon, The trading volume bar chart represents the changes in the number of points corresponding to the price bar, which helps to measure volatility.
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What type of chart is provided?
FxPro AppMobile program provision4Chart types:
Dot plot
Bar chart
region
Candlestick Charts
To change the chart type, enter full screen chart mode, and then click the candle chart button.
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AppWhat security settings are there in mobile programs?
Except for yourFxProAccount Master Password,AppMobile programs also have additional security features, including2Step verification, password and fingerprint recognition..
You can activate these functions in the 'More' menu bar and 'Security Settings'. -
How to passFxPro AppChange my password?
You can check theAppChange the password by clicking on the 'More' menu and entering 'Security Settings'.
When you choose When changing password,The system will prompt you to enter the existing password and confirm the new password.
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I can passAppDo you open and use simulated account transactions?
tolerable, The platform supports real and simulated account transactions. stayAppAfter registering an account or logging into your existing accountFxPro In the background, click on 'Account' and there is a 'Simulate Account' button. Click on the 'Simulate Account' button in the upper right corner+You can open a simulated account with the number.
You only need to select the account type, leverage, base currency, and enter the highest100,000The simulated amount is successfully opened.
Please note that you need to select an account type to access theAppTrading on, however, you can also openMT4, MT5 & cTrader.Account type.
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How do I manage push notifications and email settings?
When market fluctuations increase and major market changes occur, we regularly send push notifications to allow you to receive real-time updates on popular products. You can activate it from the 'Notification' setting in the 'More' menu/Turn off this feature.
You can also subscribe or unsubscribe from daily technical analysis and company news emails here.