FAQ classification
All questions
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Is it possible toFxProOpening a joint trading account?
Yes, to open a joint account, each customer needs to firstOpening a private accountFxProaccountThen fill out the joint account application form and obtain it. You can email it to our backend department backoffice@fxpro.com。
Please note that joint accounts are only applicable to spouses or first degree relatives.
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Is it possible toFxProOpening multiple trading accounts?
sure,FxProAllow up to5Different trading accounts. You can use yourFxPro DirectOpen additional trading accounts.
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stayFxProWhat currency is used for opening an account?
Customers of UK Services Limited can open a base currency ofUSD, EUR, GBP, AUD, CHF, JPYAndPLN's account,
FxProFinancial Services Limited& FxProGlobal Marketing Limited can establish a base currency ofEUR, USD, GBP, AUD, CHF, JPY, PLN and ZARYour account.
Suggest that the currency unit of your trading account is different fromWalletThe currency units of the electronic wallet are consistent, otherwise there will be an exchange rate difference. -
Is it possible toFxProOpening a simulated trading account?
Yes, simulated accounts can help beginners learn how to trade and help experienced players experience and test new strategies in a risk-free environment.
You can use theFxPro DirectOpen a simulated account in the background.
Although the simulated account displays the real market situation and prices, please note that the simulated account does not reflect all market conditions, such as during periods of high market volatility or no liquidity(Immediately open, press release)It cannot fully reflect the real account situation.
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stayFxProAre there any restrictions on opening a simulated trading account?
You can open multiple simulated accounts. Simulated accounts can be accessed throughFxPro DirectBackend recharge simulation funds. Please note that the simulated account will be180The sky is frozen. Additionally, ourMT4andMT5Maximum opening of simulated accounts70Positions.
Although simulated accounts present real market conditions and prices, please remember that they are simulated and cannot always reasonably reflect all market conditions, as their behavior may differ from real accounts during periods of high volatility or insufficient liquidity (such as market opening or news announcements).
Margin and leverage settings may vary depending on your simulation account and real-time account, and you should not expect the simulation account to copy any success in your real-time transactions.
For this reason, it is strongly recommended to view the demo account only as a learning tool for inexperienced traders or a place to test new trading strategies. -
How to create aFxProOpening an account
1.Click on this page's“register”Button and open your newFxPro DirectBackground account. Fill in your name, country and email address, and set a password.
2.Fill in your nationality, date of birth, and phone number,
3.You need to fill in your home address,
4.To identify your trading location, please fill in your occupation and education level.
5.In order to better understand your needs, we also need to know your economic level and investment plan.
6.Your trading experience is also very important to us. Please answer the questions carefully, as your answer determines whether you canFxProtransactionCFDcPrice difference contract products.
7.Another important step is a small test of financial market knowledge.
8.Now, you can follow the default transaction account settings, and in the future, you can open additional simulated and real accounts according to your preferences anytime and anywhere.
9.Afterwards, you can upload a copy of the required documents for identity authentication.
10.Remember to check your inboxThe FxPro TeamWe will send you an email with account details, please keep the information properly.
After your account is successfully authenticated, you can deposit andFxProWe have embarked on a journey of trading.
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Is your personal information available onFxProIs it safe?
FxProStrict preventive measures have been taken to ensure the security of your personal information storage. Your password is encrypted, and your personal information is also stored on a secure server. Except for a few authorized employees who can access it, no one else can access it.
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What is?CFDPrice difference contract products?
Contract for difference(CFD)It is a derivative instrument that allows traders to speculate on changes in the value of the underlying asset without ownership. In a price difference contract, both the buyer and the seller agree that upon the expiration of the contract, the seller will pay the buyer the difference between the asset value agreed upon in the contract and the asset value at the expiration of the contract. If the difference is negative, the buyer must pay the difference to the seller. CFD traders buy (long) in anticipation of a price increase and sell (short) in anticipation of a price decrease.
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FxProWhat trading tools are provided?
stayFxProWe offer differential contracts for foreign exchange, metals, futures, stocks, spot indices, spot energy, and crypto products.
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FxProThe difference between market and immediate execution?
Through immediate execution, your order will be executed at the requested price, or you will receive a new quote.
During the market price execution process, your order will be executed at the available market price at that time, i.eVWAP(Volume Weighted Average Price)
We areMT4、MT5andcTraderThe account provides market price execution function inMT4andMT4Fixed difference accounts provide instant execution functionality.
Please note that for pending orders, regardless of the account type, the execution method is the same (i.e. all stop loss orders are executed using the "market price execution" method, and all limit price orders are executed using the "limit price execution" method)。
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FxProDo you guarantee a stop loss?
Stop loss orders can serve as an additional risk minimization strategy. However, the price of the stop loss setting cannot be fully guaranteed. This is because the price at which the stop loss arrives is only a 'trigger point'. When the price of the traded financial product reaches the trigger price, your stop loss order will be considered as the market price and weighted average price based on trading volume(' VWAP ')Execution. Therefore, stop loss orders may be executed at worse prices. This applies to all 'stop loss' orders on our platform.
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FxProWhat is the transaction order execution mode?
FxProIt's a familyNDDExecution agency, providing6The contract for price difference of the underlying asset. We provide market execution mode for most of our account types, but we also offer instant execution accounts.
We internally match our large order flow to maintain the remaining risk exposure within our market risk limits. Excessive risk exposure will be hedged externally.
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FxProWill there be any sliding points on the trading platform?
Sliding points are a part of trading and are common in the foreign exchange market. It occurs during periods of high volatility or low liquidity, or during major news releases or important economic data releases.
FxProAll necessary measures have been taken to protect traders from market fluctuations, and our clients benefit from a highly advanced trading management system that reduces the risk of negative sliding points and ensures execution at the best price. -
FxProAre micro models available（0.01）Hand count?
Yes,FxProAll standard account types on platforms support Mini(0.01)Hand trading.
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In what circumstances would you experience a re quote?
FxPro MT5andFxPro cTraderThe platform uses the market price for execution, so there is no need to quote again.
However, if you are usingFxPro MT4Real time trading accounts, in situations of high market volatility, you may encounter situations of re quoting. You can avoid re quoting by checking the "Standard Deviation" box at the bottom of the "Order" window, which allows you to set the available basis points when the market price deviates from your selected price(pip)Scope.
Please note that the pop-up window for re quoting is disabled when using the click transaction function. However, if an audible alarm is enabled(toolTools >optionOptions >eventEvents)When giving a new quote, you will hear an audible alarm and the new quote will be listed in the customer terminal's log file.
