FAQ classification
FxProAccount issues
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How to create aFxProOpening a real trading account?
To register a real trading account, please clickFxProOn the homepage“Opening a real account”Icon and follow the required steps to complete the registration process. The system will automatically send an email containing your platform account login information to the email address you provided. Use your email address and password to log in directly toFxPro DirectOn this page, you can upload your documents (if you haven't already done so), manage your account, download our platform software, and recharge your account.
Please note that the jurisdiction you can obtain will depend on your country of residence.FxProNot providing price difference contracts to residents of specific countries such as the United States and the Islamic Republic of Iran (CFD)。
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How to open a company foreign exchange trading account for individuals and legal entities?
You can use our registration pageOpening a trading account。 Please fill in your personal information and pass theFxPro DirectUpload documents such as company certificates and articles of association in the background. After we receive all the documents, the relevant departments will review them.
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Is it possible toFxProOpening a joint trading account?
Yes, to open a joint account, each customer needs to firstOpening a private accountFxProaccountThen fill out the joint account application form and obtain it. You can email it to our backend department backoffice@fxpro.com。
Please note that joint accounts are only applicable to spouses or first degree relatives.
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Is it possible toFxProOpening multiple trading accounts?
sure,FxProAllow up to5Different trading accounts. You can use yourFxPro DirectOpen additional trading accounts.
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stayFxProWhat currency is used for opening an account?
Customers of UK Services Limited can open a base currency ofUSD, EUR, GBP, AUD, CHF, JPYAndPLN's account,
FxProFinancial Services Limited& FxProGlobal Marketing Limited can establish a base currency ofEUR, USD, GBP, AUD, CHF, JPY, PLN and ZARYour account.
Suggest that the currency unit of your trading account is different fromWalletThe currency units of the electronic wallet are consistent, otherwise there will be an exchange rate difference. - /0
Is it possible toFxProOpening a simulated trading account?
Yes, simulated accounts can help beginners learn how to trade and help experienced players experience and test new strategies in a risk-free environment.
You can use theFxPro DirectOpen a simulated account in the background.
Although the simulated account displays the real market situation and prices, please note that the simulated account does not reflect all market conditions, such as during periods of high market volatility or no liquidity(Immediately open, press release)It cannot fully reflect the real account situation.
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stayFxProAre there any restrictions on opening a simulated trading account?
You can open multiple simulated accounts. Simulated accounts can be accessed throughFxPro DirectBackend recharge simulation funds. Please note that the simulated account will be180The sky is frozen. Additionally, ourMT4andMT5Maximum opening of simulated accounts70Positions.
Although simulated accounts present real market conditions and prices, please remember that they are simulated and cannot always reasonably reflect all market conditions, as their behavior may differ from real accounts during periods of high volatility or insufficient liquidity (such as market opening or news announcements).
Margin and leverage settings may vary depending on your simulation account and real-time account, and you should not expect the simulation account to copy any success in your real-time transactions.
For this reason, it is strongly recommended to view the demo account only as a learning tool for inexperienced traders or a place to test new trading strategies. - /0
How to create aFxProOpening an account
1.Click on this page's“register”Button and open your newFxPro DirectBackground account. Fill in your name, country and email address, and set a password.
2.Fill in your nationality, date of birth, and phone number,
3.You need to fill in your home address,
4.To identify your trading location, please fill in your occupation and education level.
5.In order to better understand your needs, we also need to know your economic level and investment plan.
6.Your trading experience is also very important to us. Please answer the questions carefully, as your answer determines whether you canFxProtransactionCFDcPrice difference contract products.
7.Another important step is a small test of financial market knowledge.
8.Now, you can follow the default transaction account settings, and in the future, you can open additional simulated and real accounts according to your preferences anytime and anywhere.
9.Afterwards, you can upload a copy of the required documents for identity authentication.
10.Remember to check your inboxThe FxPro TeamWe will send you an email with account details, please keep the information properly.
After your account is successfully authenticated, you can deposit andFxProWe have embarked on a journey of trading.
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Is your personal information available onFxProIs it safe?
FxProStrict preventive measures have been taken to ensure the security of your personal information storage. Your password is encrypted, and your personal information is also stored on a secure server. Except for a few authorized employees who can access it, no one else can access it.
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How to protect my online data?
stayFxPro, Protecting customer data security is our top priority, and we strive to provide customers with the best transaction experience. For more details, please refer to our Privacy Agreement. We strongly recommend that you protect your personal data security by following these steps:
Never share your account password or account information with others.
Beware of fraudsters, they may even pretend to be a well-known company and contact you. Please do not provide any personal information when unsure if they are official personnel.
Do not click on any email links or attachments that you cannot recognize, nor reply to unfamiliar text messages. Please be sure to verify their authenticity.
Transfer should only be made in our secureFxPro DirectBack office operations, never send funds to other channels.
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Can your losses exceed those in theFxProAmount of deposit
Regardless of the customer's account typeOr regulated, FxPro Provide negative balance protection for all customers(NBP), Ensure that your losses do not exceed the total deposit.
For more details, please refer to our 'Order Execution Policy'.
FxProIt also provides a level of exposure, and when a certain margin ratio is reached, the position will be closed. The level of exposure depends on the type of account and the supervision it is subject to.
If you have other questions, you can also consult the right way:
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