FAQ classification
Platform usage
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MetaTrader4/5Is there a tracking stop loss order?
MetaTrader4/5Allow tracking stop loss orders to be set up within the trading terminal.
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How to create a MetaTrader 4/5 View my account balance in?
MetaTrader 4/5With real-time position holding function, in addition to the profit or loss of any open positions, you can also view your account balance, net value, margin, and available margin in real-time. This information can be found in the transaction tab in the platform terminal section. You can find your account history under the History tab in the same area.
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Can I log in to my account simultaneously on different computers?
Yes, you can log in with the same username and password on different computers at the same timeMetaTrader 4/5account.
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IC MarketsWhere is the transaction server located?
IC Markets MT4 MT5andcTraderThe transaction servers are located in New York and LondonNY4andLD5 IBX EquinixThe data center provides customers with the fastest execution speed. EquinixData centers are renowned globally for their secure and reliable infrastructure.
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How to test from computer to MetaTrader 4/5 Delay of transaction server/Connection speed?
From computer to IC Markets The latency of the transaction server can be achieved throughpingTest for testing.
The following instructions explain how to proceedpingtest
Section1Step: Enter the start menu on the computer and type in 'Search for Programs and Files'“CMD”。
step2: Type“ping”One word, followed by a space and you want topingOf the serverIPAddress.
step3 The bottom line of the result output will display the minimum, maximum, and average time in milliseconds for sending and receiving data from the computer to the server.