FAQ classification
Platform usage
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Why can't I find stocks on my trading platform?
Stocks only IC Markets MetaTrader 5 Available on the platform. To add them to your account, please send an email tosupport@icmarkets.comContact us.MT5 The trading account must deposit funds before adding stocks.
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How do I reset my trading account password?
When you first open a trading account, you will receiveMT4password. For security reasons, we recommend that you change your password when accessing your account for the first time. You may also lose or forget your password and need to reset it.
To change the password on the platform, select Tools-option-Server tab, and then click the 'Change' button.
Enter the current password and ensure that 'Change Master Password' is selected.
Enter a new password, ensuring that it is at least five characters long and a combination of uppercase and lowercase letters and numbers. Confirm the password in the second box and selectOK。 If no error message appears, the change is successful.
If you forget or lose your password, you can reset it through the secure client area. Log in and select 'Change Trading Account Password'. Enter and confirm the new password, then select Save. You will also receive an email confirming the successful change.
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Where can I find it Strategy Tester What is the visualization mode of the window?
The visual mode option does not appear in the default window. Gently drag and enlarge the tester window, you will be able to view this option.
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Where can I find the complete cTrader Usage Guidelines?
You can check the Spotware Found information on the official website about cTrader Complete information about the platform and its functions. This is the link ( https://help.ctrader.com/ )
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Which trading platform is better?
Choosing the correct trading platform is an important component of your trading. There is no right or wrong platform, however, choosing the most suitable platform depends entirely on the functionality you are seeking and your experience with the platform itself. It is always good to test available platforms and determine the most suitable platform for you
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cTrader And MT4 How is the platform different?
cTraderIt is the recently released retail trading platform. There are many functions related tocTraderInMT4Same, but as it is a relatively new platform built by traders, there are also some other features that may help the trading community. Some key differences lie in the user interface, advanced profit and stop loss systems, detachable charts, different chart time frames, real-time sentiment and default display of market depth, the ability to display units or batches, and readily available calculations on the screen.
MT4It's a much older platform, but online and throughMetaQuotesProvides extensive support and functionality.MT4We also provide a large number of customized indicators and expert consultants.
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How to change the password of a trading account?
Resetting the account password is a very simple process. Just log in to your IC MarketsCustomer Area And click on the "Change Transaction Account Password" link under the "Personal Information" section 。
Set a new password and confirm the details.
Click 'Save' to apply the changes.
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Why do I receive a "Invalid Account" prompt?
When your username or password is incorrect, an 'invalid account' error will appear. If you choose the wrong server address, this situation may also occur. Please check your account login details and try manually entering these information without any spaces.
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Why do I receive a 'no connection' prompt?
If you receive this error message in the connection status bar, manually type the server in the server box as follows:
LiveXX.icmmarkets-chn.com, of whichXXRepresents the real-time server number. For example,ICMarkets-Live15by15。 The server details can also be found under the login credentials email or platform credentials link in the secure client area.
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Why do trading platforms start to run slowly or freeze during major news hours?
Based on the technology you are using, it is normal for the platform to experience freezes or delays during news or other unstable periods, simply because a large amount of data is being sent to your terminal. To minimize the risk of freezing, it is recommended to use the fastest internet connection and the highest hardware specifications. Hosting your platform onVPSThis situation can also be minimized by using a local hard drive instead of a local hard drive.
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How to create a MT4 Enable alerts on the platform?
To enable notifications on the platform, you can use the MT4 The built-in "notification" option in the platform options window, or you can also use the IC Markets The provided alert manager serves as one of its advanced trading tools.
For built-in options, follow these steps:
1.Go to Tools
2.click options
3.Switch to the 'Notification' tab and update the settings as needed.
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How to change the password of a trading account?
To change your trading account password, please openMT4/5Platform.
Go to 'Tools', then go to' Options'
Go to the 'Server' tab and time the 'Change' button in front of the 'Login' and 'Password' fields.
Enter the current (master) password, select 'Change Master Password' and enter the required new password.
Click 'OK' to confirm resetting the account's master password.
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Why is my mobile trading application running slowly or frozen?
If there is a large amount of data flooding into your terminal, it is common for the platform to run slowly or freeze. Ensure that you are using4GData or powerfulWiFi, with high network speed.
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How do I approach MT4 / MT5 Add Customization Expert Advisor Or indicators?
To addEA, please openMT4Then go to 'File' and then 'Open Data Folder'. Select“MQL4”Then select 'Expert Advisor' or 'Indicators'. Then you can copy the files you want to add to this location. Close and reopenMT4You will see the project in the Navigator window. If you haven't madeEAOr indicators, please ensure to use the demo account for testing first.
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May I be available atMetaTrader4/5How to set up a listing in China?
MetaTrader 4/5Allow to set up a pending order. The pending orders are stored on the transaction server and executed when the condition settings are met.