FAQ classification
Transaction related
-
Can my losses exceed my account balance?
Due to the fact that you are trading leveraged contract for difference products, you can invest in funds that exceed your account balance, resulting in increased losses. If you use leverage for trading, the face value of your trading position will exceed the amount in your trading account. Therefore, if the market trend is clearly unfavorable for your trading, it may cause your account balance to be negative.
aboutIC MarketsThe margin notification level is100%The stop loss level is50%。 This means that once the margin level drops to100%, you will see a margin notice, which indicates that you can take appropriate measures on the account by reducing risk exposure or further funding the account. If the margin level further decreases to or below50%The system will automatically start closing positions to restore the margin level to a reasonable level.
-
What should I do if my account balance is negative?
IC Markets It can help you settle the negative balance. Please passrm@icmarkets.comContact our customer relations department.
-
Is it necessary to meet the minimum transaction volume every month?
There is no limit to the number of transactions that must be conducted every month.
-
Is the number of open positions limited at any time?
Your account always has200Restrictions on orders, including open or pending orders. Once it reaches200Orders, you will no longer be able to make any further transactions.
- IC MarketsIs there a funding activity?
-
aboutICMarketsA policy of sliding points?
Sliding points are an inherent part of financial markets. Whether you trade stocks, futures, or contracts for differences in commodities or foreign exchange, you will be affected by sliding points. When you place a market order, you are required to fill in the order at the current market price. However, if the market changes between your placing the order and filling in the order, your order may be filled in at a different price. When the market becomes unstable, trading outside normal market conditions, such as during major market events, may increase slip, and you should keep this in mind.
Stop loss orders enter the market as market orders when triggered, so there is no guarantee that your order will be closed at the price you set for the stop loss.
-
IC Markets How to handle margin for offset positions?
IC MarketsofMetaTrader 4、MetaTrader 5andcTraderThe platform handles offset positions differently. stayMT4/MT5On the platform, if the account is fully hedged and no margin is required, the position will remain open. However, in thecTraderIn the case of a platform, regardless of whether the overall position of the account is fully hedged or not, a margin in the direction of higher trading volume and margin requirements is required.
Please note that different hedging margin levels and settings may apply to different products and platforms. All of our products may not be able to offer the option of offsetting positions during negative margin trading. We suggest that you fully understand the product specifications of the tools you are trading or planning to trade. We suggest establishing a simulation account to familiarize oneself with hedging mechanisms and related risks.
For further clarification, please contactIC MarketsSupport the team.