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Transaction related

What is the average price difference of gold?

Original spread account 1.0 Point. Detailed information can be found in ourDifference pageFound on
EURUSD What is the average point difference of?
Original spread account 0.1 Point. Detailed information can be found in ourDifference pageFound on
Why did my stop loss not close at the price I requested?
IC Markets Without a trading desk, we do not participate in setting the prices displayed to you.IC MarketsProvide market execution models for its clients. This means that once the order is triggered, all transactions will be executed at the first available price received from the counterparty. Therefore, we are unable to provide guaranteed execution at the price you requested, we are only transmitting the price we received on a mobile basis.
Where can I find the swap rate?
The current swap rate can be found on our blogSwap Rate pageFound on.
Swap rates can also be adjusted at MetaTrader 4/5 To find it on the platform, simply go to Market Watch and right-click on a tool and select Specifications. Then a new window will open and display the swap rate.
Do you offer oil trading?
Yes, we do offer oil as a spot and futures commodity price difference contract product. Can be found inhereFind more information
Why is there three times the overnight interest rate?
Foreign exchange difference contract suppliers apply triple extension interest on Wednesday as it is a way for banks to provide liquidity to the foreign exchange market. This is because spot foreign exchange transactions have 2 A settlement period of days. Monday's spot foreign exchange trading is settled on Wednesday. Tuesday's transactions are settled on Thursday. Wednesday's transactions are settled on Friday, while Thursday's transactions are settled on Monday next week.
The transaction must take place on weekends as the bank is closed on Saturdays and Sundays. Triple extension interest applies to Wednesday afternoon New York time5The beginning of foreign exchange trading at point, as it marks a new global foreign exchange market24The start of an hour trading day (Thursday). It should be noted that this is not always a fee, and you can also earn money through triple overnight interest.
How many types of stock price difference contracts do you offer?
IC Markets Provide more than 2100 Stock price difference contracts. The complete list can be found atOfficial websitefind
What is ex dividend? Why am I being charged ex dividend?

Dividend adjustment is used to consider the ex dividend adjustment of the index. This is the number of points where the index price must be adjusted downwards to take into account the stocks in the index that are ex dividend at the close of the cash market. We will use Bloomberg（E&OE）The estimated ex dividend figure is rounded to the scale size we use for the index to determine the applicable adjustment. For long positions, dividend adjustments are recorded in the customer's account. For short positions, dividend adjustments are deducted from customer accounts.
Why did my trading not close out, even if the closing profit was hit?
This may be due to the following reasons:
- Reference when selling out positions BID Price;
- It only refers to the chart price and does not refer to the set markup price for buying positions under the standard account.

If you want to passsupport@icmarkets.comContact us and mention specific account and transaction order details, and our team can assist you in further checking.
Why does my trading stop at a loss 50% following?
MT4/MT5andcTraderOn the platformIC MarketsThe stop loss level is50%。 This means that if your account margin level drops to or below50%Your position will be automatically closed.
IC Markets Is negative balance protection provided?
Events of insufficient liquidity such as market gaps on weekends or major holidays may increase the chances of your position being stopped and experiencing negative asset positions. If your loss exceeds your current account balance, we will bear the negative consequences of such adverse events, and your loss will be limited to your current account balance at that time.
We suggest that if we find that the negative balance protection provided by the company at its discretion has been abused,IC Markets Reserve the right to revoke negative balance protection.
What is your average execution time?
IC MarketsThe average execution speed of foreign exchange is approximately35millisecond. Our trading server is located in New YorkEquinix NY4The data center, because we are very close to our core pricing provider, has the best execution speed among any broker in the world.
stay IC Markets What are the fees and commissions for trading the contract for difference index?
IC Markets No additional fees or commissions will be charged for contract for difference index trading.
I am using IC Markets Do you take financial risks when simulating an account?
No, the simulated account contains virtual funds and is completely risk-free. You can familiarize yourself with our trading platform and conditions without losing real funds.
IC Markets When will the extension occur?
IC Markets Extension occurs during00:00 MetaTrader 4/5 Server time.

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